Otter Products
Otter Products Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Otter Products has 2.6 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Find a person to talk with", "Get a human to talk to", "Stay away".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Otter Products has 2.6 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Find a person to talk with", "Get a human to talk to", "Stay away".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Concord, California
Resolved: Can’t speak to a person to fix the product
Company fixed the issue and I have been provided with apology. Explanation as to what imwasmdoingnwromg
The company said that I have used more monthly minutes than I am allowed so it will not allow me to use the app.
I am not close to have ever used my monthly minutes allowed
User's recommendation: Find a person to talk with
Oakland, California
Same reason as below
Otter says I have used my 300 monthly minute allotment and I havent used that many minutes so this year
User's recommendation: Get a human to talk to
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Bad otter
They opened ghost kitchens at our restaurant and never was authorized to do so. They proceeded to create two ghost kitchens with prices we didnt agree on, well below what we would sell for, with BOGO FREE OFFERS TO BOOT.
They dont help on the phone and impossible to reach online and through website. They have pictures of random food that isnt even our pictures and selling items we dont even carry. We cant get support to shut it down and no one will help. So ridiculous.
Stay away from this company. Theyre clueless to your needs and dont care about customer service.
They just want a percentage of your business by providing a tablet and printer. Stay away.
- Everything bad
Preferred solution: Shut down the fake ghost kitchens
User's recommendation: Stay away
Tablet not working
Tablet is not operating for weeks now so please contact me asap please no ghost hitches orders not coming thru
Preferred solution: Fix problem
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